COVID-19

Nautilus Yachting recognises that these are difficult and challenging times for us all having to deal with Covid and it's ongoing impact on our lives and businesses. We are always happy to discuss your concerns but have put answers to some frequently asked questions below.

The FCO is constantly reviewing travel to and from other Countries in respect of Covid 19, updating the advice on their website regularly. This is subject to change at short notice as travel and other restrictions are either imposed or lifted on account of the virus.

In light of the Government announcement on February 22, with no international travel for leisure purposes until May 17, we are reviewing all bookings up to this date with alternative options available. Bookings from May 17 will be reviewed after the next Government announcement on April 12 when we hope there will be some clarity on when international travel can resume.

Payment terms remain in place with the balance due date being 10 weeks prior to departure in line with our booking conditions.

What if I have to quarantine on my return to the UK?

If on your departure date, there is a compulsory quarantine from the UK FCO (regardless of testing), the vast majority of the fleets we work with will allow deferment to later in 2021 or 2022 (subject to availability).

If I can't travel due to Covid restrictions can I change my booking to a different date or destination?

If restrictions are in place on the start date of your charter, you will be able to reschedule to a different date, same destination, with the same yacht supplier.

Can I have a refund if I cannot travel?

In line with our terms and conditions, a refund is not available as neither Nautilus Yachting, or the fleet you are sailing with, are cancelling your booking. The monies paid have been sent to the supplier in order to secure your booking. These monies will be transferred to your new booking. Alternatively, you can receive a credit note valid for 12 months from the start date of your holiday.

Why do I have to pay my balance 10 weeks in advance if there are restrictions in place at that time?

Nautilus Yachting does not retain your money as this has to be passed on to the yacht supplier in order to secure your booking. Please see our booking conditions on our website for full terms and conditions.

Do I need a Covid vaccination?

It is your responsibility to comply with Covid regulations in the country you are visiting including obtaining vaccination if required. Up to date travel advice can be found for each country on the FCO website.

Updated: Wed 24 Feb 2021